How do I return from Estonia?

by Omniva locker

  • Returns are FREE and trackable.
  • CLICK HERE to create your return and follow the instructions provided.
  • Choose which drop-off point you'd like to return from. You can find a list of your nearest drop-off points when creating your return.
  •  We offer a 30-day returns period for online purchases (from date of receipt).


by DPD PICK UP point

  • Returns are FREE and trackable.
  • Refunds are only available for orders that have been delivered to a DPD pick up point or by DPD courier.
  • On receipt of a parcel, the customer is notified by SMS and/or email about the possibility of return. In addition, a PIN code or QR code is provided in the message/email. Using either of the two, you can print out a return label in the self-service parcel terminal and send the parcel back.
  • We offer a 30-day returns period for online purchases (from date of receipt).


by Post office

  • If the provided shipping method is not satisfactory, you may return items at your own cost and responsibility to:
  • UAB Stegus 9menesiai.lt
  • Verkiu g. 52, Vilnius
  • Lithuania, 09109


REFUNDS
Refunds are issued within 5-7 days of the goods reaching us in good condition.
The money is transferred to the same or any other checking account you wish to specify.